Effective Date: 9 March 2024

Thank you for choosing Blissful Bites. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from you or that you may provide when you visit the website blissfulbites.co.za (our “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

As you interact with our Website, we may collect information about you in the following ways:

• Information You Provide Directly: We collect information you provide directly to us when you place an order, contact us via our contact form, email, or any other means of communication. This information may include your name, email address, phone number, delivery address, and order details.
• Automatic Information Collection: When you visit our Website, we automatically collect certain information about your device and browsing actions, including information such as your IP address, browser type, and information about your visit (such as pages viewed and links clicked). This information is collected using cookies and similar technologies to help us understand how our Website is being used and to improve your experience.

2. How We Use Your Information

The information we collect is used in the following ways:

• To fulfill your orders and provide you with the products and services you request.
• To communicate with you about your order or any inquiries you make through our website.
• To improve our Website and services, including troubleshooting, data analysis, and testing.
• To comply with applicable laws and regulations.

3. Sharing of Your Information

We do not share your personal information with any third parties, except as necessary to complete your order (e.g., sharing your address with a delivery service) or to comply with legal obligations (e.g., responding to legal requests).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and to analyze how our Website is used. You can adjust your browser settings to refuse cookies if you prefer. However, if you do not accept cookies, you may be unable to use some portions of our Website.

5. Your Privacy Rights

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain uses.

6. Data Security

We implement measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our Website.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].